Frequently Asked Questions
Everything you need to know about our luxury linens and home essentials.
What materials are used in CULTIVER products?
We specialize in premium natural fibers. Our signature linen is sourced from high-quality European flax, pre-washed for a soft, vintage feel from day one.
How should I care for my linen bedding?
We recommend a warm gentle machine wash with a liquid detergent. Line dry when possible, or tumble dry on a low heat setting to maintain the fiber's integrity.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What is your return policy?
We offer returns on unused, unwashed items in their original packaging within 30 days of purchase. Please note that clearance items are final sale.
Are your products OEKO-TEX certified?
Yes, many of our textile products are OEKO-TEX Standard 100 certified, ensuring they are free from harmful substances and safe for your home.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement to request any modifications.